Internet Explorer Cannot display the webpage while run the Finacle

We have been facing slowness and "Internet Explorer Cannot display the web page" error from last week like below screen shoot.

Apply the below solution mentioned in this post to overcome the slowness and Page cannot displayed issues.

• Open Internet Explorer
• Click on Tools.
• Select Internet Explorer.

• The next screen will be displayed as

• Click on Advacned TAB
• Click on Restored Advacned Settings. 
• Click on Reset button.
• Then Click OK.
• Now Click once again on Tools button.

Do the setting of Pop-Up Blocker and select pop-up settings.

• Give the Finacle URL and click Add button.
• Close the window.
• Once again Click the Tool 
• Select Compatible View Setting.
• Add indiapost.gov.in as given in scren shoot.

• Now close the internet explorer.
• Open the internet explorer with Finacle URL and see the magic.

Courtesy :  dopfinacle.blogspot.in

Tool for Mapping Old to New A/c Number in Finacle

Steps :

• Download "Nrega_Finacle_Account_Mapping.xls" received with Load Layer report from DMCC
• Copy the entire sheet in Master_data sheet of this excel file
• Now enter old SB Account number or paste the list to obtain new finacle number

Download and Extract Tool then follow the above steps to map New account number with Old Account Numer.

Download  Finacle Account Mapping Tool using below link

Download

Thanks Ketan Joshi System Administrator Banaskantha Dn.Palanpur-385001

Procedure to inquire paid transactions for MIS/SCSS/TD accounts in DOP Finacle

Procedure to inquire paid transactions for MIS/SCSS/TD accounts in DOP Finacle

• For all the accounts of SBA scheme i..e, SB/PPF/SSA accounts we will inquire the ledger details and ledger balance using the menu HACLI(Account Ledger Inquiry).
• But for TDA accounts i..e., MIS,SCSS and TD accounts we can't trace the total installments paid to the customer using the menu HACLI as these accounts interests will be credited in respective Sundry accounts ( Unposted Office Account).
• For MIS,SCSS and TD accounts interests of the customers will be credited in respective sundry accounts i..e,

For MIS accounts Sundry account is SOLID+0337.
For SCSS accounts Sundry account is SOLID+0338.
For TD accounts Sundry account is SOLID+0335.

Generally in DOP Finacle we will reverse the amount i..e, customer interest from the Sundry account by giving the reference number (customer account number) which is called pointing account hence Sundry accounts comes under OAP(Office Account Pointing).

Procedure to Inquire paid transactions for MIS/SCSS/TD accounts

1. Invoke the menu HFTI then the system will show the below screen as mentioned

In the above screen enter the following details as mentioned below

1. Enter the account number as Sundry account number (i..e., SOLID+0335/0337/0338).
2. Enter the Ref. No. column as " Customer account number " as mentioned in the below screen shot

Then in the above screen remove the start date column to view the total number of installments paid to the customer after migration to Finacle application as shown in the below screen

Then finally Click on Go then the system will show the list of transactions paid to the customer as mentioned in the below screen shot.

• In the above screen one can observe transaction starting with 'S' are system generated i.e., interest generation date by the system( generally interest due date).
• And the transactions starting with 'IN' are the entries which are paid to the customer.

Courtesy : http://dopfinacle.blogspot.in

Error while modifying SB account from Dormant to Active- Account combination already exists in DOP Finacle

We generally do the modification of SB accounts using the menu CASBAM for Dormant accounts.

Some times when we try to modify the account from Dormant to Active system will throw an error "Account Combination already exists".

Cause:

1.If for a particular CIF id the customer has two accounts i..e, one is single account and the other is joint account and if suppose one of the account is active and other one is dormant then this issue arises.

2.For example:- If CIF id of the customer is 123456789 then if he is having two SB accounts for the same CIF ( one account is single account and other is joint account) and say account X is active and other Y is dormant. In this scenario the above said problem arises.

3.For a particular CIF if we want to lnow the number of accounts then the user can view the report using the menu HCRV.

Solution:

1. After noting the account numbers using the menu HCRV inquire the status of both the accounts one will be in active condition and other one will be in Dormant state
2. In order to view the status of the account use the menu HACCDET.
3. Now make the Active account to Dormant account by using the menu CASBAM submit and verfiy.
4. In the next step make the both accounts as Active submit and verify.

Fully Automated Single Click Finacle SSA LOT

Fully Automated Single Click Finacle SSA Lot is enclosed h/w as excel sheet. ( New Options: automated amount in words and statistical information) 

Go through the Help file before use. 

• After Copy the Finacle SSA Data From Finacle go to the Help page in the excel sheet and press the button "PREPARE SSA LOT" To Prepare the LOT.
• Checked with current date data

Download

Developed and Shared by S. Thiyagarajan, SPM, KILAIYUR S.O

Delete Duplicate Signature & Photographs in DOP Finacle

• Generally in order to find the Signature and Photograph of a customer in DOP Finacle there is a special menu IES (Inquire on Signatures).
• Invoke the menu IES then the system will display the below screen as shown in the figure

• Then in the above screen shot enter the CIF id which is only the mandatory field as shown in the below screen shot.

• Then click on GO then the system will display the list of Signatures and Photographs available to the customer as shown in the below figure

• In the above screen there are 3 signatures and photographs i..e, unnecessary wastage of space in the central server. So there is an opportunity to delete the duplicated Signatures and Photographs in DOP Finacle.
• The menu option to delete the duplicated Signatures and Photographs is MSSP (Maintain Signatures and Photographs)

MSSP (Maintain Signatures and Photogrsphs)

• Invoke the menu MSSP then the system will display the below screen shot as follows

• Then in the above screen shot Select the function as Delete and enter the CIF of the customer as shown in the below screen shot.

• Then click on GO then the system will show the below screen

• Then select the delete button as mentioned in the below screen shot.

• Then click on Submit then the system will display the message "Signatures deleted successfully"
• Login in the supervisor and verify the same using the same menu MSSP.

Note:- In MSSP once the signatures and photographs are deleted there is one more option to recover the deleted signatures by uisng the same menu MSSP by selecting the function as "Recovery".

Courtesy : http://dopfinacle.blogspot.in/

How to find whether a Cheque Book is issued to an Account ?

The following are the steps to be followed to know whether a cheque book is issued to an account or not

Invoke menu option HCHBM
Function : Inquiry
A/c ID : SB Account number
Click Go

• You will get a screen as shown below where you can find all the cheques books issued to this account.

How to find whether a particular cheque in the given cheque book series is passed or not ? 

• Click View Details button as shown in the above screen
• You will get the status of each cheque in the selected cheque book series as shown below