Scenario
- A customer has changed the name in Gazette and wants to change the name in all the accounts.
- Invoke the menu CMRC and select the function MODIFY
- Change the required Last name, Preferred name and short name
- Click on Submit
- Verify the modified details using CMRC menu
- The Name change done in CIF will not get effected in Account level as this CIF has already been linked.
- Now to correct the name in account details, invoke the menu HAALM from operator
- Select the function MODIFY
- Enter the account number wherein the name change has to be done
- Click on GO
- The old account details will be displayed
- Required name to be changed in A/c Name and A/c Short name fields
- An exception will be thrown, click on Accept
- Verify the same using HAALM in Supervisor login
- An exception error will be thrown. Click on Accept
- Name has been changed successfully in the account
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